Frequently Asked Questions

Everything you need to know about bringing Salt and Paper into your home.

What is the typical shipping timeframe for furniture and decor?

Most in-stock items ship within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for white-glove delivery and assembly.

Do you offer international shipping?

Currently, Salt and Paper ships exclusively within the continental United States and Canada. We are working on expanding our reach to international enthusiasts soon.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Are your textiles and wood products sustainably sourced?

Sustainability is at our core. We partner with artisans who use FSC-certified timber and OEKO-TEX certified fabrics to ensure your home is as ethical as it is beautiful.

Can I request fabric samples before purchasing a sofa?

Yes! We offer up to five complimentary fabric swatches so you can see and feel the materials in your own lighting before making a commitment.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger home investments.